CONTROL ROOM
The control that increases performance
Solutions that monitor processes and acquire data to increase efficiency and security.
HeraTech, a company of the Hera Group specializing in the design and management of networks and plants, embarked on an ambitious technological refitting project for the new Control Room in Forlì.
In a 24/7 operational environment, where constant attention and rapid decision-making are essential, the main objective was to enhance the quality of the working experience. For this reason, HeraTech chose to invest in Digital Wellbeing solutions focused on cognitive comfort, stress reduction, and perceptual balance for its operators.
Touchwindow’s task was to transform a highly technical space into an environment capable of supporting human performance through non-invasive sensory technologies.
At the core of the project lies the integration of Sound Masking and Ambient Augmentation. The goal? To restore a constant connection between the indoor environment and the outside world, mitigating the sense of isolation typical of traditional control rooms.
Through the strategic use of light, sound, and natural landscapes, the control room becomes a living digital ecosystem. This approach reduces mental fatigue and places people at the center of the workspace, improving responsiveness and overall wellbeing.
The technological architecture of the room is based on an advanced immersive video projection system powered by custom-designed software and dynamic content.
The projection mapping system uses four professional video projectors featuring single-chip DLP technology, WUXGA resolution, and 11,000 lumens brightness. Thanks to differentiated lenses, the projection uniformly covers the room’s surfaces, ensuring seamless visual continuity. The infrastructure is supported by a high-performance workstation (i7 processor and NVIDIA T1000 graphics card) and a compact control PC for smooth 24/7 playback.
Operational management is entrusted to Triatic, our platform dedicated to room automation. Triatic handles signal routing (NDI protocol), device control, and the user interface, allowing operators to recall preset scenarios with a simple touch.
A distinctive element of the technological setup is the use of dynamic and interactive content: large-scale Ultra-4K immersive projections portraying local natural scenes, synchronized in real time with schedules, seasons, and weather conditions through integration with external data and programmed playlists. The result is an environment that is not only scenic, but also informative and contextual, capable of ensuring perceptual continuity between what happens outside and life inside the control room.
In creating the immersive video projection content, we employed custom-designed trompe-l'œil perspectives, engineered to deceive the eye and generate the perception of an open space, eliminating the oppressive feeling of an enclosed environment.
Through a dedicated graphical interface on iPad, operators can modify immersive visual and audio scenarios in real time, selecting the atmosphere best suited to the time of day or the required level of concentration.
For example, operators can activate:
In a highly technological and functional environment, often sterile due to operational requirements, we chose to introduce visual and auditory stimuli inspired by nature: immersive images of forests, waterfalls, and hills evoking the valleys of Romagna, where many of the water resources managed by the telecontrol system originate.
The experience is completed by an immersive audio system that ensures uniform sound pressure throughout the room, without differences between areas close to or far from the speakers. This technological choice proved essential for sound masking, as it harmonizes the technical background noise of the room with natural sound stimuli.
This integration of visual perception, sound, and interactivity represents a new frontier in digital wellbeing: an approach that considers technology not only as an operational tool, but also as an ally of human wellbeing.
A way to make technology more empathetic, natural, and sustainable for those who experience it every day.
A project demonstrating how even a control room can be transformed into a more harmonious, vibrant, and people-centered space — where technology amplifies wellbeing, not noise.
Given the strategic nature of the HeraTech Telecontrol system, Touchwindow ensures Business Continuity through a dedicated service package:
Solutions that monitor processes and acquire data to increase efficiency and security.
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